Returns and refunds

All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

To meet the cancellation deadline, please notify us via email on about cancelling the order before the cancellation period has expired.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address '3 The Warren, Clapham, MK416DW' at your own cost as soon as possible once you have cancelled the order.

We reserve the right to refuse the return if there are any signs of wear and the item is not in the same condition as sent, (this includes marks, tears, rips, holes, odours etc.). In this case the damaged/used item will be returned to the customer. 

Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.

Please be aware that items on sale or items purchased with a discount code will not be eligible for return for refund. These items will only be eligible for return for exchange/store credit.